Frequently Asked Questions
If your question remains unanswered, send us an email at hygr.sg@gmail.com or simply DM us on our Instagram @hygr.sg
How long does one lip balm/deodorant last?
Usage:
Lip Balm (5g): Can really lasts more than 3 months even if applied daily!
Deodorant (25g): 25g of natural deodorant if applied daily, twice a day after shower, it would lasts at least 3 months & above.
Expiry: For all products: We recommend using our natural products within 6 months of opening.
*STAY AWAY FROM DIRECT SUNLIGHT or any kind of heat
If the product is subjected to excessive heat or cold for short periods of time, it may result in a crystallization, and/or thicker or thinner texture. It will not impact the product’s efficacy.
Is it safe for kids/pregnant ladies/sensitive skin?
Lip Balm: Yes we can make lip balms without essential oils to avoid irritation for you! PLS let us know prior purchasing
Deodorant: YES! Our deodorant is made with NO baking soda, NO Paraben, NO aluminium & all those harsh irritation that would irritate your skin!
**BUT if you have allergy to any essential oils, please ask before purchase!
My lips/armpits are dark. Can lip balm/deodorant brighten them?
Lip Balm: No.
Deodorant: Yes, but slowly & naturally! We use activated charcoal powder which helps brighten & eliminate the melanin in armpits. No dangerous bleaching content!
*Beware of whitening products that may contain bleaching ingredient in your products! Every skin tone is beautiful!
[Natural Deodorant] Will the deodorant leave white residue on my shirt?
Nope, our deodorant is transparent when you apply to skin, so it won't leave any stain on your skin or shirt!
Do you ship to my country?
YES, let us know your postcode & we'll check estimated shipping costs. But at the moment, we're using private courier agent which may incur high shipping cost.
Free shipping?
Free shipping is available for orders above $90 (Singapore) and a $45 rate applies for international orders.
How to track my order?
You'll get 2 emails.
1st email - Confirmation email - once you have made your purchase
2nd email - Tracking number once shipped (can't find it? check junk mail. Still can't find it? PM us!